FAQs

Most website requests are typically completed within 1 business day or less. However, the completion time can vary depending on the complexity of the task. Each request is unique, and simple edits or updates are usually handled promptly. For more complex tasks that require web development or technical troubleshooting, we may need to escalate them to our Development Team. This could extend the turnaround time, but we prioritize transparent communication and will keep you informed throughout the process. Our goal is to address your needs efficiently while maintaining the highest standards of quality and technical expertise.

Yes, our website management services are designed to cater to a variety of websites, including informational sites, blogs, and eCommerce platforms. Whether you have a small business website or a complex eCommerce store, we've got you covered.

If your website maintenance plan includes personal support and monthly time, you can use it in a number of ways. You can use monthly support time towards having us make website edits, fixes or design changes at your request. You can also use your monthly time towards phone calls if you'd like to discuss something, get advice, or have a consultation.

No, you retain full ownership and control of your website. We are here to assist and enhance your website management experience, but you remain in control of your content, data, and overall website direction.